Last modified: 01/24/2024
Introduction
“inovestr global pvt ltd” Refund Policy
Thank you for choosing the services/subscription offered by inovestr global pvt ltd (“Company”). We are dedicated to providing services that meet your needs. However, we understand that there may be occasions where you need to request a refund. This refund policy outlines the conditions for requesting a refund, the process for making a refund request, and the time frame for refunds to be processed.
Conditions for Requesting a Refund:
- Validity: Refund requests will only be considered within 30 days from the date of purchase.
- Proof of Purchase: To request a refund, you must provide proof of purchase, such as an order ID or invoice number.
Process for Making a Refund Request:
- Contact Customer Support: To initiate a refund request, please contact our customer support team via email at info@inovestr.com or through the contact form on our website (www.inovestr.com). Please include your order details and the reason for the refund request.
- Assessment: Our customer support team will review your refund request and assess its eligibility based on the conditions mentioned above.
- Refund Processing: If your refund request is approved, we will initiate the refund process. The refund will be provided using the same payment method used for the original purchase, unless otherwise specified.
Time Frame for Refunds:
- Processing Time: Refunds will be processed within 7-10 business days from the date of approval.
- Credit Card Refunds: Depending on your bank or credit card company, it may take additional time for the refund to reflect in your account.
Circumstances under Which Refunds Will Not Be Granted:
- Additional Services: Any additional services purchased, such as customization or installation, are non-refundable.
- Promotion or Discount: Refunds will be provided based on the actual amount paid after applying any promotions or discounts.
- Chargeback: Refunds will not be granted in case of chargeback. Chargeback has a negative impact on the company’s bank account.
Contact Information:
If you have any questions or concerns regarding our Refund Policy, please contact our customer support team:
- Email: info@inovestr.com
Note: This refund policy applies only to products and services purchased directly from inovestr global pvt ltd. If you have purchased our products or services through a third-party, please refer to their refund policy.
inovestr global pvt ltd is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact inovestr global pvt ltd at info@inovestr.com for any questions related to our policy, or simply to let us know how we can help.
INOVESTR GLOBAL PRIVATE LIMITEDHNO112.WORD NO04,3RWD,RAMPURA URF RAMSARAHANUMANGARH,RAJASTHAN INDIA 335526
Email: info@inovestr.com
Website: www.inovestr.com